Shipping policy

ORDER PROCESSING TIME

All orders require 1-2 days to prepare before being shipped.
You will receive a confirmation email once your order has been dispatched.

DOMESTIC SHIPPING (UNITED KINGDOM)

We offer free shipping across England.
Orders are shipped with Royal Mail door-to-door delivery.
Once dispatched, domestic orders typically arrive within 5–8 days.

INTERNATIONAL SHIPPING

We also ship internationally outside the UK.
International orders take up to 14 days in total, which typically includes the 1-2 days of order preparation.
Delivery times may vary depending on the destination country’s customs and postal services.

ADDITIONAL INFORMATION

We are not responsible for delays caused by customs clearance or unforeseen circumstances beyond our control.
Customers are responsible for any applicable customs duties, taxes, or import fees in their destination country.
It is essential to ensure the accuracy of your shipping address. We cannot be held responsible for shipping errors resulting from inaccurate information.

For any inquiries or assistance related to shipping, please do not hesitate to contact us at info@casonihome.com. We sincerely appreciate your choice to shop with us!